Apple Asks Customers for Vision Pro Feedback

Apple has been soliciting feedback on Vision Pro since the device launched, but this week the company began sending out surveys. We have received several reports from Vision Pro customers who were asked to share their thoughts on the device.

Apple WWCD23 Vision Pro EyeSight 230605
Apple asks questions about Vision Pro satisfaction, usage environment, preferred features, what it is used for, how often it is used, and how long usage sessions last. Apple also asks about guest mode and who else is using the Vision Pro, which is a curious question because it’s not set up for multi-person use at all. Some of the questions:

  • Overall, are you satisfied with your Vision Pro?
  • What’s your favorite feature or aspect of Apple Vision Pro so far?
  • How often do you use your ‌Apple Vision Pro‌?
  • How long do you typically wear your ‌Apple Vision Pro‌ before deciding to take it off?
  • Who else uses your Vision Pro?
  • Before taking the survey, did you know that you can allow others to use your ‌Apple Vision Pro‌ with the Guest User feature?
  • Which of these activities do you regularly perform on your Vision Pro? (with a long list of options)
  • What types of video content do you most want to watch on ‌Apple Vision Pro‌?
  • When using your ‌Apple Vision Pro‌, how often are you immersed in an environment?
  • Whenever you use apps on ‌Apple Vision Pro‌, how often do you multitask?
  • Have you set up your Persona to use it in FaceTime?
  • How satisfied are you with the appearance of your Persona on ‌Apple Vision Pro‌?
  • Where is your ‌Apple Vision Pro‌ used most?
  • Which of these accessories do you use with your ‌Apple Vision Pro‌? (with a list including mice, cases, AirPods Pro and more).
  • Which headband do you use most often with your ‌Apple Vision Pro‌?
  • How often do you use your ‌Apple Vision Pro‌ when the battery is connected to a power source?

The survey is long and in-depth and also covers other devices that each respondent owns.

The increase in distribution of the Vision Pro survey comes amid reports of a decline in interest in the headset. During the weekend, BloombergMark Gurman of , said that customers are not as curious about the Vision Pro, with demand for demonstrations in retail stores being “down”. In some places, demos and sales have gone from “a few units a day to just a handful in an entire week.”

Owners of Vision Pro headsets have also reported a decrease in usage, only picking them up once or twice a week rather than daily.

Apple analyst Ming-Chi Kuo said Tuesday that Apple is reducing the number of Apple Vision Pro units it plans to ship, and he said it’s a sign that demand in the United States has “dropped significantly beyond expectations.”

Kuo believes that Apple needs to address the lack of key apps, price and convenience without affecting the user experience for the Vision Pro to ultimately be successful in the future.

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