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The human cost of ghost networks: the clichés
For people with the most severe forms of mental illness, not being able to find treatment can be deadly. Ravi Coutinho did his best to find treatment for his depression, anxiety and alcoholism.
He encountered frustration at every turn as he tried to find mental health providers who accepted his insurance, which appeared to have an adequate network.
NPR’s Rhitu Chatterjee interviewed Coutinho’s mother, Barbara Webber, and Chatterjee discusses the tragic case with Weekend Edition’s Ayesha Rascoe.
To learn more about Ravi’s story, read Ravi’s investigation ProPublicaThis is Max Blau.
To learn what to do if you find yourself seeking mental health care in a shadow health insurance network, read this guide.