Twitch will begin to keep their streamers at a higher level. The company has just expanded its hate and harassment policy, specifying more types of bad behavior that break its rules and could result in a ban on the streaming service.
The news comes as Twitch continues to face reports of abusive behavior and sexual harassment, both on the platform and within the company itself. In December, Twitch released an updated set of rules designed to take harassment and abuse more seriously, admitting that women, people of color and the LGBTQ community were affected by a “disproportionate” amount of this toxic behavior. on the platform.
Twitch’s policies now include serious breaches that could pose a security threat, even when they occur entirely outside of the streaming service. These threats include violent extremism, terrorism, threats of mass violence, sexual assault, and links to known hate groups.
The company will also continue to assess off-platform behavior in cases that occur on Twitch, such as a live situation that leads to harassment on Twitter or Facebook.
“Although this policy is new, we have historically taken action against serious and overt faults that have taken place out of service, but so far we have not had a scalable approach,” the company wrote in a blog post, adding that investigating Platform Behavior requires additional resources to deal with the inherent complexity of these cases.
To manage reports for its extended rules, Twitch has created a dedicated email address (OSIT@twitch.tv) to manage reports on out-of-service behavior. The company says it has partnered with a third-party investigative law firm to review the reports it receives.
Twitch cites his actions against former President Donald Trump as the most high-profile instance of off-platform behavior leading to law enforcement. The company deactivated Trump’s account following the attack on the U.S. Capitol and then suspended him indefinitely over concerns that he could use the service to incite violence.
It’s hard to have a higher profile than the president, but Trump isn’t the only heavy Twitch user banned. Last June, Twitch launched one of its biggest streamers off the platform without providing an explanation for the decision.
A year later, no one seems to know why Dr Disrespect got the Twitch boot, although the company’s insistence that it only act in cases with a “preponderance of evidence” suggests that its violations were serious and well substantiated.