Ticketmaster hack may affect more than 500 million customers : NPR

In this photo illustration, a Ticketmaster website is displayed on a computer screen on November 18, 2022 in Miami.

In this photo illustration, a Ticketmaster website is displayed on a computer screen on November 18, 2022, in Miami.

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Joe Raedle/Getty Images

Ticketmaster’s parent company said it was investigating a possible data breach after a group of hackers claimed to have stolen the personal information of 560 million Ticketmaster customers.

In a security filing, Live Nation, which owns Ticketmaster, said it identified “unauthorized activity within a third-party cloud database environment containing the company’s data” on May 20.

A week later, hacking group ShinyHunters claimed to have obtained 1.3 terabytes of user data from Ticketmaster, including names, addresses, phone numbers, as well as order details and credit card information. The hackers were selling the data on the dark web for $500,000, according to Hack Read.

On Friday, Live Nation said there was no evidence the data breach had a “material impact” on its business operations. The company added that it was working to mitigate risks to its users and had informed law enforcement.

“Where applicable, we also notify regulatory authorities and users of any unauthorized access to personal information,” Live Nation said.

Ticketmaster did not immediately respond to NPR’s request for comment.

According to the Department of Justice, ShinyHunters has traded stolen data to more than 60 companies in the United States and around the world since early 2020.

“Victims range from technology companies to an international stockbroking firm, a clothing company, and a nutrition and fitness company,” the department said in January 2023. “Millions of customer records were included in the stolen data.”

The cyberattack comes as Ticketmaster faces legal issues. On May 23, the Justice Department and 30 state and district attorneys general filed a federal lawsuit against Live Nation, alleging that the company had created a monopoly on ticket prices for live events.

The lawsuit has the potential to reshape the live entertainment industry, as well as the fees and costs associated with live events.

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Aimant les mots, Sara Smith a commencé à écrire dès son plus jeune âge. En tant qu'éditeur en chef de son journal scolaire, il met en valeur ses compétences en racontant des récits impactants. Smith a ensuite étudié le journalisme à l'université Columbia, où il est diplômé en tête de sa classe. Après avoir étudié au New York Times, Sara décroche un poste de journaliste de nouvelles. Depuis dix ans, il a couvert des événements majeurs tels que les élections présidentielles et les catastrophes naturelles. Il a été acclamé pour sa capacité à créer des récits captivants qui capturent l'expérience humaine.
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