Thieves using the change of address scam

(WFSB) – The I-Team uncovers a shockingly simple scam that puts us all at risk of identity theft or fraud.

It focuses on the postal service’s “change of address” forms.

Chief investigative reporter Matthew Campbell shows how thieves exploited him to get a Waterbury woman’s mail and how they can do it to you.

I’m here on the USPS website.

As long as I have your current address and $1.10, from the comfort of my office, I can redirect your mail to anywhere else in the United States.

Barbara Veneziano has lived in an apartment complex in Waterbury for 21 years.

Life was normal until she stopped getting mail.

“AARP Magazine, the newspaper, there was nothing,” Barbara said.

For two weeks, she checked her mailbox and there was nothing inside.

She called the Waterbury Post Office to investigate.

“Someone changed my address,” Barbara said.

His bills, medical statements, work-related documents, all very private information, were rerouted across the country.

“San Diego, California,” Barbara said.

At this address: 3455 Kearny Villa Road, even if Barbara has no connection with San Diego.

“I was like, ‘oh my God, how did they do that?'” she said.

The answer is surprisingly simple.

La Poste wants to make it as easy as possible to change your address when moving house.

You fill in your current address, your new address and the date on which you want your mail to be forwarded.

You pay $1.10, sign a document saying you’re not lying about who you are, and you’re done.

“You pay about $1.10, go online, and you can prank someone if you want,” Barbara said.

Whoever filled out the change of address form wanted to do more than just prank Barbara, because almost simultaneously Barbara’s credit monitoring service alerted her that someone had applied for a First Premier credit card. using his name.

“I said I never asked you to give me a credit card. They said someone did it and it was a California address,” she said.

The card was canceled before anyone charged him anything.

“I know there is fraud out there. I didn’t think I was going to be cheated,” Barbara said.

Barbara now receives mail regularly, but it is always late.

“It goes to California and then it comes back to Waterbury and me,” she said.

The USPS investigation remains open.

They tell the I-team to prevent fraud, when a change of address is requested, they send a: “Move validation letter that goes to the old address. The customer is invited to verify the information and to report any erroneous or fraudulent information.

“Everything contains sensitive information, but a fraudster on the other side is getting my information,” Barbara said.

If the scammers are caught, they can face fines or jail time.

In the meantime, if this happens to you, let the postal service know, they will immediately cancel the mail and reroute it to your current address.

You are also encouraged to do what Barbara did and check your credit file to make sure no one has opened an account in your name.

I-TEAM: Change of address scam


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