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Spirit Airlines announced Friday that it has suspended a customer service agent caught in a viral video fighting a woman at Dallas Fort Worth International Airport, then confronting a male bystander trying to break up the chaos.
The incident reportedly took place on Thursday and has racked up nearly 6 million views on Twitter.
“We are aware of this altercation. Our salesperson at DFW has suspended the agent,” the airline said in a statement. “Spirit Airlines does not tolerate any form of violence, and we are working with local law enforcement to investigate this matter.”
The video begins with the employee, who has a Spirit Airlines lanyard around his neck, confronting an unidentified woman, warning her “never touch me in your life, you touch me first and then you put me in the face .Never invade my personal space.”
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It was not immediately clear what sparked the tension.
The woman then yells “get out of my face!”, calls the employee a homophobic slur, and tries to push the employee away, again prompting him to tell her to “stay out of my personal space.”
A male bystander then steps between the two in hopes of defusing the situation, but the woman reaches around him and slaps the employee on the side of the head as he is restrained by the man .
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The employee then goes after the woman, knocking her to the ground and punching her in the head himself as a crowd starts screaming for the couple to break it up.
“Everyone, back away from me!” shouts the employee as other people confront him. “That b—- put her hands on me!”
As the employee resumes chasing the woman, another bystander steps in front of him and says “don’t fight the woman”.
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“Let me tell you something, I fight anyone,” the worker is heard telling him, a few centimeters from his face.
“Put your hands on me… knock your b—- a– out,” the viewer responds, seemingly losing his temper as the sequence ends.