Security demands moving enterprise backups away from on-premises enclosures

Scalable cloud-based solutions are very popular among IT professionals these days. The cost, convenience, and reliability of off-the-shelf software as a service make this disruptive technology a favorable choice.

Still, the market needs convincing that cloud backup is both a smart and safe thing to do, suggested Paul Evans, CEO of Redstor, a UK-headquartered data management provider. United.

Redstor has more than 40,000 customers worldwide, more than 400 partners and more than 100 million restorations per year. Last month in London, Redstor was named Hosted Cloud Provider of the Year at the 2022 Technology Reseller Awards.

“Companies should not just say goodbye to on-premises boxes, they should celebrate because removing them reduces the risk of ransomware or the impact of a fire or flood in the data center,” Evans said. at TechNewsWorld.

SaaS is a software delivery model that offers tremendous business agility and profitability. This makes it a reliable option for many business models and industries. It is also popular among businesses due to its simplicity, user accessibility, security, and extensive connectivity.

According to Evans, SaaS trends continue to disrupt the industry this year. Spiceworks Ziff Davis predicted that half of all workloads will be in the cloud next year.

Many organizations are carrying out cloud migration projects. Hard-hit companies are particularly interested and are looking for infrastructure through the Operational Excellence (OpEx) model and framework to avoid heavy up-front investments.

“Data will become increasingly cloud-native over the coming year, especially with the continued growth of Kubernetes, Microsoft 365, Google Workspace, and Salesforce,” he noted.

Threat Landscape Driver

Grand View Research recently reported that the global managed services market, valued at US$239.71 billion in 2021, is expected to grow at a compound annual growth rate (CAGR) of 13.4% from this year through 2030. Many managed service providers (MSPs) are looking to become more service-oriented.

At the same time, VARs are looking to become cloud service providers. Other distributors are trying to figure out the best way to fit in, Evans observed.

“The backdrop is a threat landscape that has changed dramatically, especially after Russia invaded Ukraine. State-sponsored malware and cyber warfare are coming to the fore, as opposed to renegade smart criminals,” he noted.

US President Joe Biden has stressed that the private sector must step up and lock down their “digital doors” to defend critical infrastructure. Sir Jeremy Fleming, director of GCHQ – Britain’s intelligence, cybersecurity and security agency – has warned that the Russian regime is identifying institutions and organizations to take down, which is only a matter of time before the attacks do occur.

“Threats are not only growing in scope and complexity. The range of ransomware attacks makes it abundantly clear that businesses of all shapes and sizes will increasingly become targets. As a result, we will see more companies employing MSPs to run their IT, cybersecurity and compliance programs,” Evans predicted.

During our conversation, I discussed with Evans in more detail how Redstor and other vendors can bolster digital defenses.

TechNewsWorld: How is Redstor technology unique compared to other data management and disaster recovery solutions?

Paul Evans: Our approach focuses on companies’ concerns about their risk posture, lack of resources during an IT skills shortage, and profitability issues. Redstor offers what we believe is the smartest and easiest backup platform for MSPs.

One factor is ease of integration. In three clicks and a password, users are operational and can evolve easily. Also, it requires lightweight support through numerous data connectors and is specially designed from the ground up for MSPs managing multiple accounts.

It is not a Frankenstein monster of hastily acquired solutions that have been bolted together.

What makes Redstor’s platform technologically smart?

Evans: Whether MSPs protect data on-premises or in the cloud (Microsoft 365, Google Workspace, or cloud-native Kubernetes), they can do it simply and from a single application. Being able to span the on-premise cloud and SaaS worlds from one place, rather than diving into multiple different interfaces, saves MSPs time and money.

Redstor is smart because we enable user-driven recoveries by streaming backup data on demand, so businesses have what they need to be up and running immediately in the event of data loss.

You don’t have to mirror everything, copy everything, or recover everything before you can start working again. During outages, InstantData technology also brings important data back in seconds, while less critical recovery continues in the background.

The platform is also smart because it provides more than backup. You also get archiving and disaster recovery with high-level search and insights, all from a single application.

Redstor is infused with AI, and our machine learning model automatically detects and isolates suspicious files in backups so they can be removed for malware-free recoveries. MSPs can perform data classification with labeling. In the future, we will introduce anomaly detection.

How do cloud-based SaaS data protection and recovery systems compare to other solutions?

Evans: Organizations believe that to have a fast experience with the cloud, they need multiple on-premises boxes to pull data quickly. But on-premise Frankenstein solutions, assembled from multiple acquisition technology, are not going to meet today’s challenges.

Paul Evans, CEO of Redstor
Paul Evans, CEO of Redstor

Also, with hardware, there can be supply chain issues and shortages of critical components like semiconductors. Moving your data protection to the cloud eliminates both of these issues and puts the onus on the MSP.

Without cloud-based protection, you don’t have the best ways to secure data. SaaS security is constantly updated and strengthened. Free updates are delivered on a regular release cycle to keep customers ahead of risk. The MSP ensures reliable and secure connectors for multiple popular sources and applications today and in the future.

Additionally, the secure storage of backups in geographically separated data centers creates air space between the live data and the backup to improve security.

What makes SaaS data protection popular?

Evans: The main reason occurred during the pandemic when getting there became problematic. Those whose data protection involved hardware faced challenges repairing and replacing enclosures. Many organizations also don’t want boxes on site because they are hard to come by due to supply chain issues. Also, the devices are known as ransomware magnets.

SaaS overcomes these problems and more. MSPs are open to requests for data portability and have enabling tools and services designed for today’s challenges. They can also deliver services digitally and distributors appreciate the value of SaaS designed for the channel delivered through online marketplaces.

Most SaaS applications now insist on the need for separate backup. More and more people are realizing that just because you have Microsoft doesn’t mean you can’t be compromised. You might have an internal user who could destroy the data, or you might not have enough retentions kept. SaaS application backup is now the fastest growing part of our business.

What should an MSP look for from a vendor other than good technical support?

Evans: Technology for MSPs should be partner-friendly from the start and include in-depth sales and marketing support. It should offer attractive margins with clear and transparent pricing so that MSPs can easily sell services.

Software must scale data protection quickly, and after the first interaction, MSPs must be able to offer proof of concept by deploying backups and demonstrating rapid recoveries to quickly close deals.

Vendors should provide MSPs with the ability to buy everything they need from a single source, whether it’s protecting Kubernetes environments, malware detection for backups, or classification Datas.

An interface is also essential to eliminate the complexity of switching between different solutions and consoles. Plus, having the ability to view and manage data from a single interface saves valuable time.

A provider’s platform should be designed for multitenancy and provide a high-level view of an MSP’s own usage and customer consumption. It is also necessary to have a view of the type of data protected and their location. The vendor should also be accustomed to leveraging new advancements, especially AI to detect and remove malware, data classification, and cyberattack predictions.

How should companies assess a supplier’s suitability?

Evans: Many vendors boldly claim that they have the best solution to meet market challenges. MSPs should evaluate first-hand feedback from their peers and adequately test solutions in the field.

Check out the rankings in G2 lists for the top 20 backup software, top 20 On line Backup software and other user-backed reviews. Focus on reports based on user satisfaction and review the data. For example, Redstor ranked first with G2.

Also look for vendors that provide a clear roadmap of future developments, which MSPs should be able to influence. Finally, MSPs should focus on smart solutions that offer simplified protection.


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