Samsung may launch a Self Repair Assistant app for Galaxy devices


Samsung appears to be working on a new self-repair app to help customers looking to repair their own devices. The company’s submission to the U.S. Patent and Trademark Office for “Self Repair Assistant” features a blue Samsung-style Android app icon that contains a gear and wrench (via Sam-Mobile).

Samsung’s app describes Auto Repair Assistant as a “mobile phone computer application software” for self-repair, self-maintenance and self-installation of devices including smartphones, smart watches, tablets and headphones. The Trademark Office is currently waiting to examine the application.

The icon for Samsung’s alleged “Self Repair Assistant” app.
Picture: Samsung

According to the description, the app could provide users with repair guides and parts information on a variety of Samsung Galaxy devices. It comes after Samsung announced its collaboration with iFixit earlier this year, providing the online repair resource site with OEM parts and repair guides. The program currently has a small library of supported products and their components that went live in August, including the Samsung S21, S21 Plus, S21 Ultra, S20, S20 Plus, S20 Ultra, and Tab S7 Plus.

In March, iFixit CEO Kyle Wiens said The edge that his company is working to improve Samsung’s repair guide and DIY parts offerings. We reached out again to see if the collaboration could now include this app, but Wiens had nothing to share at this time.

Whether this app is part of a collaboration with iFixit or not (or even if it sees the light of day), it shows that tech companies have a growing interest in providing customers with resources to fix their devices. Hopefully this will also coincide with the ability to do battery swaps; Currently, the only Samsung-approved way to do this is to replace the entire screen and battery, whether or not the screen is broken. Battery replacements will be important, especially since people have noticed that Samsung’s phone batteries have an annoying tendency to outrun their Galaxy hosts.

This Samsung Galaxy Note 5 from The Verge's tech archive has a bloated battery and could definitely use some self-repair love.

This Samsung Galaxy Note 5 from The Verge’s tech archive has a bloated battery and could definitely use some self-repair love.
Image: Dan Seifert/The Edge


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