Oklahoma man’s expired license nearly halts key life changes

TULSA, Okla. – A trip to the local bank, which his family has used for generations, ran into trouble for an Oklahoma man who hadn’t noticed his driver’s license had expired.

“I said no, no, that’s wrong, that’s wrong,” said Cecil Betterton.

Betterton needed to withdraw enough cash to replace a rug as he remodeled part of his house, but there was a problem with cashier and bank policy.

“She looked at my driver’s license and said I can’t do this because you’re out, your driver’s license isn’t good.”

Betterton License, the cashier told him, had expired a few days earlier.

“And I said, it’s okay, I still need the money. She says I can’t give you more than $100.”

A seemingly insignificant situation for many can be a major obstacle for a few.

Betterton avoids using credit, and the carpet store would not accept a check either, because of this license expired. Then, he says, he ran into another problem, some of those recent “news” delays for his license renewal.

“Something like that is too complicated for me.”

Still, the home improvement was important. After all, he was finally going to remarry, after the death of his late wife many years ago. Moving on, Betterton admits, hasn’t been easy.

“She was a good woman.”

It’s unusual and emotional moments like these that made what happened at the bank loom large, Betterton told us. Especially since the bank has photos of its account holders to help reduce fraud.

“They have a picture and everything, and they know who it is, why bother? Why bother anyone?” he said.

Betterton says he understands it’s the bank’s job to secure your money and protect you. Still, he says there might be exceptions for cases like his, an ID that’s only been expired two days, at a local bank he’s been using for years. Now he offers some advice.

“Check your driver’s license, make sure you’re up to date.”

After Betterton called the troubleshooters, we checked the bank’s policy, which again is for customer protection.

Since Betterton and his family had been customers there for so long and his ID hadn’t expired for very long, officials decided to allow him to withdraw the money he needed to improve his house, before his remarriage.

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