McDonald’s faces another lawsuit over hot coffee spill.
Mable Childress, the plaintiff, claims hot coffee spilled on her body and caused “severe burns” due to an improperly placed lid. Childress has burns to her stomach, groin and leg, which are still being treated.
The restaurant’s negligence was a “substantial factor” in an elderly woman’s physical suffering, emotional distress and other damages, according to a lawsuit filed last week.
Childress also said in the lawsuit that restaurant employees “refused” to help him, a point McDonald’s denied.
“We take every customer complaint seriously, and when Childress shared her experience with us later that day, our employees and management team spoke to her within minutes and offered to help,” said Peter Or, owner of the McDonald’s franchise, in a statement to CNN.
According to the complaint filed by Dylan Hackett, a personal injury attorney and managing partner of the Hackett Law Firm, Childress spilled coffee from the McDonald’s drive-thru on Fillmore Street around June 13. When Childress tried to drink her coffee, the unsecured lid caused the hot contents to spill onto her lap, causing “severe burns” to her groin, as stated in the complaint.
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A case management conference is scheduled for Mable Childress v. McDonald’s Restaurants of California, Inc. on February 14.
McDonald’s sued over coffee incident
Stella Liebeck of Albuquerque, New Mexico, was awarded $2.7 million in punitive damages and $200,000 for third-degree burns she suffered, according to a 1994 jury verdict. when the coffee she bought at a McDonald’s drive-thru spilled onto her lap.
The trial judge reduced the punitive damages to $480,000 and the compensatory damages to $160,000, according to court records. Liebeck moved to McDonald’s for an undisclosed fee at the age of 79.
Childress was sued for employee negligence, Liebeck took a different approach and sued to lower the coffee water temperature at McDonald’s. According to court records, the coffee was heated to between 180 and 190 degrees Fahrenheit, just below the boiling point of water at 212 degrees Fahrenheit.
Liebeck’s lawsuit against McDonald’s was widely covered in the 1990s. The documentary “Hot Coffee” premiered at the 2011 Sundance Film Festival and explored the case.