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Many T-Mobile customers report that they cannot call Verizon, AT&T, or other T-Mobile numbers

T-Mobile customers have reported issues making and receiving calls all afternoon, with issues frequently related to Verizon numbers. It all started around 2 p.m. ET this afternoon, with hot spots posted in most major metropolitan areas on Downdetector. Early reports suggested Verizon could be in trouble, but Verizon spokesman Kevin King said The edge that his network is functioning “as usual”.

Downdetector map showing the T-Mobile outage concentrated along the East Coast and Midwest.
Image from Downdetector

A number of users on Twitter complained about the outage, with T-Mobile customers lifting frequently concerns to call other networks and in some cases even other T-Mobile customers. Reported issues range from instantly dropped calls, to “all circuits busy” messages, to lag even when people are able to get a connection.

A test call between a T-Mobile prepaid number and a Verizon number worked for us, but social media posts continue to report issues.

We haven’t seen widespread reports of AT&T issues, except for T-Mobile customers who are having trouble calling. T-Mobile did not respond to requests for comment from The edge.

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