Apple is working on a software update for the iPhone 14 Pro and Pro Max aimed at fixing a bug that causes the device’s rear camera to physically shake when used with certain third-party apps.
The update will be released next week, according to the company, noting that it has already identified a fix. The software patch would mark at least the second to date for the iPhone 14. On launch day, users were told to update to iOS 16.0.1 to fix an issue with FaceTime activation.
The latest iPhone handsets went on sale last Friday, and some users have taken to social media to complain about the camera bug. The issue, which can also cause clicking noises, is a result of malfunctioning optical image stabilization hardware in some cases with third-party apps. Stabilization technology is designed to move the camera system to compensate for the movement of the iPhone, helping to avoid a blurry image.
Users have complained about the bug hampering camera functionality in social media apps like Snapchat, TikTok, Instagram, and Facebook, but it doesn’t seem to affect the capabilities of Apple’s preinstalled camera. Snap, the maker of Snapchat, said on Monday it was “working directly with Apple” to resolve the issue after receiving reports from users. TikTok and Meta, the owner of Instagram and Facebook, did not immediately respond to requests for comment.
The iPhone 14 Pro’s new camera system, which includes a 48-megapixel sensor for the primary lens for the first time, is one of the main upgrades for this year’s device. The phone also has a software interface at the top of the device known as Dynamic Island, which works with an updated camera cutout to display information such as map directions or AirPods status. .
So far, the iPhone 14 Pro and iPhone 14 Pro Max seem to be the biggest hits in the lineup. Shoppers lined up at Apple stores looking for the devices over the weekend, and the device sold out in many places. Consumers who want to purchase the models through Apple’s website will have to wait until at least October for delivery.
– With the help of Alex Barinka.
© 2022 Bloomberg L.P.