Houston, Texas doctor files discrimination complaint against JP Morgan Chase Bank for denial of service

HOUSTON — A Houston doctor is suing JPMorgan Chase Bank at the First Colony branch in Sugar Land, Texas, after claiming he was discriminated against and denied services because of the color of his skin.

Dr. Malika Mitchell-Stewart said she had just completed her residency. On December 18, 2021, she went to Chase’s First Colony Bank to open an account and deposit a check for $16,000 from her new job at Valley Oaks Medical Group.

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According to the lawsuit, bank staff members asked specific questions about the validity of his check and his employment as a doctor.

“As soon as Dr. Mitchell-Stewart showed her check to employees at the First Colony branch, they immediately treated her as a criminal,” the lawsuit states.

Mitchell-Stewart said bank employees refused his services and said the check was fraudulent.

“It was an unfortunate situation. They took away my special moment. I felt like a criminal. I never did anything wrong,” Mitchell-Stewart said. You must have a blank folder. You have to go to school for so many years, and they didn’t care. They didn’t respect that. They didn’t respect my credentials.

“Dr. Mitchell-Stewart showed identification. She showed she was a doctor by showing a business card. She even called employees of her medical group to confirm who she was,” her attorney added. , Justin Moore.

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When ABC13 contacted Chase Bank officials regarding the incident, they sent the following statement:

“We take this matter very seriously and are investigating the situation. We have reached out to Dr. Mitchell-Stewart to better understand what happened and apologize for his experience.”

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