Dr. Malika Mitchell-Stewart said she had just completed her residency. On December 18, 2021, she went to Chase’s First Colony Bank to open an account and deposit a check for $16,000 from her new job at Valley Oaks Medical Group.
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According to the lawsuit, bank staff members asked specific questions about the validity of his check and his employment as a doctor.
“As soon as Dr. Mitchell-Stewart showed her check to employees at the First Colony branch, they immediately treated her as a criminal,” the lawsuit states.
Mitchell-Stewart said bank employees refused his services and said the check was fraudulent.
“It was an unfortunate situation. They took away my special moment. I felt like a criminal. I never did anything wrong,” Mitchell-Stewart said. You must have a blank folder. You have to go to school for so many years, and they didn’t care. They didn’t respect that. They didn’t respect my credentials.
“Dr. Mitchell-Stewart showed identification. She showed she was a doctor by showing a business card. She even called employees of her medical group to confirm who she was,” her attorney added. , Justin Moore.
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When ABC13 contacted Chase Bank officials regarding the incident, they sent the following statement:
“We take this matter very seriously and are investigating the situation. We have reached out to Dr. Mitchell-Stewart to better understand what happened and apologize for his experience.”
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