Brandon Bell/Getty Images
Clorox says it is struggling to meet consumer demand for its products as it continues to work after a cyberattack last month.
The Oakland, Calif.-based company says it has “contained” the hack, although shoppers may still see product shortages on store shelves.
“The Clorox Company continues to operate at a lower processing rate due to the cybersecurity attack on our IT infrastructure,” Clorox said in a statement Tuesday. “Given this disruption, we are aware of a high level of consumer product availability issues.”
Beyond its ubiquitous bleach and disinfectant wipes, Clorox brands also include Pine-Sol, Brita, Glad, Burt’s Bees and more.
The company announced on August 14 that it had identified “unusual activity” on its computer systems, later confirming that it had been the victim of a hack.
The attack disrupted Clorox’s systems so much that the company had to begin processing orders manually, although it now says it plans to return to automated order processing next week.
Clorox said it has resumed production at the “vast majority” of its manufacturing facilities and continues to repair damaged portions of its IT infrastructure.
The company also told investors that the cyberattack would hurt its earnings for the quarter and that it did not yet know what impact it would have on Clorox’s finances in the long term.