Fujifilm is working on a fix for an issue that could make some files inaccessible on macOS


Fujifilm says it is working on a patch to address an incompatibility issue preventing owners of certain X and GFX series cameras from accessing some of their files on macOS, as noted in a notice on Fujifilm’s site. According to the post, the problem only occurs when users have more than 4000 files written in the camera to a single folder on their SDXC card and then try to access those files using a reader. internal or external card connected to their Mac.

Although Fujifilm claims the problem occurs when “more than 4,000” files are stored in a single folder on the memory card, the exact amount appears to be 4,096, as indicated by user reports dating back at least until May 2021. In each case, the problem remains the same: users connect their memory card to their Mac, only to have 4,096 files displayed, although they have more images and videos accessible when the SDXC card is in their camera.

Camera models affected by the issue include GFX100, GFX100S, GFX50S II, X-Pro3, X-T4, X-S10, X-E4, X-T30 II, X100V. There are a few other cameras that are only affected if they have a specific firmware version, including the GFX50S (version 4.00 and later), GFX50R (version 2.00 and later), and X-T3 (version 3.20 and later) .

In this article, Fujifilm warns customers to be very careful to properly eject their memory cards and recommends following the steps outlined on Apple’s site. The company says that if the memory card isn’t ejected properly and then “directly plugged in and accessed a second time using macOS,” some files may be deleted.

Fujifilm is also asking customers with new or newly formatted SDXC cards to avoid saving more than 1,000 images to a single in-camera folder. Once a folder contains nearly 1,000 images, Fujifilm says to create a new folder in the camera and store any additional images there. For SDXC cards that already have files saved, the company provides step-by-step instructions on how to download the files to your computer without issue.

Fujifilm says it’s working on a firmware fix to “limit the number of files that can be written to a single folder.” It will be available as a free update for all affected X-series and GFX cameras, but it doesn’t say when it plans to roll it out.


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