- Studies from Facebook have found that algorithms harm low tech users with repeated disturbing content.
- Some users did not understand how content appeared in their feeds or how to control it.
- These users were often older people, of color, less educated and of lower socioeconomic status.
Two years ago, Facebook researchers conducted a five-question survey designed to assess the digital literacy skills of its users.
He tested users on their understanding of the Facebook app interface and terms such as “tagging” someone on social media. Their score was the number of questions they answered correctly. The researchers then compared users’ scores to the types of content that Facebook’s algorithms provided to them over a 30-day period.
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