A drunk man urinated on a female co-passenger in business class on an Air India flight in November and left without facing any action. A few weeks after the incident, Air India filed a complaint and recommended that the unruly flier be placed on the no-fly list.
The Directorate General of Civil Aviation has asked the airline for a report on the incident which came to light after the woman wrote to Air India Group Chairman N Chandrasekaran.
“We will take action against those found to be negligent,” the regulator said.
On November 26, the drunk passenger allegedly decompressed and urinated on a 70-year-old co-passenger in business class on an Air India flight from New York to Delhi. The lights had been dimmed after a meal.
After urinating, the man reportedly did not move until another passenger asked him to leave.
The woman complained to the crew and told them her clothes, shoes and bag were soaked in urine. The crew reportedly gave him a set of clothes and slippers and told him to return to his seat.
After the flight landed in Delhi, the passenger reportedly left without facing any action for his egregious behavior.
Disappointed with the airline’s handling of the incident, the woman wrote to Mr Chandrasekaran the following day.
Air India has now filed a police complaint against the man. “Air India has formed an internal committee and recommended putting the male passenger on the ‘no fly list’. The matter is before a government committee and a decision is awaited,” sources said.
The woman reportedly said in her letter that she didn’t want to sit on the soiled seat, so she was given a crew seat. After an hour, the crew reportedly told him to return to his seat, which was covered in sheets but still reeked of urine. The crew sprayed disinfectant on the seat, she said. When she firmly refused to take the same seat, she was given another crew seat, where she spent the rest of her flight.
The woman alleges that she was not given a different seat in business class, even though there were vacancies.
This is the latest incident of unruly behavior on a flight.
On December 26, a group of passengers beat a co-passenger on a Bangkok-Kolkata flight on Thai Smile after he refused to straighten his seat before takeoff. On December 16, a video emerged of an argument on an IndiGo flight in which a flight attendant is heard telling the passenger, “I’m not your servant.”