DOLTON, Illinois (CBS) – A woman from Dolton said her dream house arrived with an unexpected surprise in the form of a huge unpaid water bill – and once she found out about the apparent mistake, things didn’t made it worse.
CBS 2 political investigator Dana Kozlov went directly to the village on Monday for answers.
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For six years, the water in Trina Downs’ house in Dolton was the source of all of her headaches – not the liquid itself, but what it cost her.
“The more I paid, the more problem I had,” Downs said.
The problem was with Downs’ water bill – a big water bill that she only discovered in 2015, four years after buying her house and paying her quarterly water bill. The report suddenly received a miscellaneous bill of over $ 1,000.
That’s when she asked for a detailed billing statement and found out that she had inherited a $ 2,400 water bill with the property – although she says the closing documents show that she bought the house for free.
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“They had the character of the village. I had a lawyer close to me and it was all paid for, ”Downs said.
Downs has spent years fighting to settle his account and the money she says is owed to him.
Dolton officials even called downs police when they went to the village payment center for answers in 2019. She filed complaints with the Cook County Inspector General and Attorney General of Illinois, and filed a lawsuit – without resolution.
“At the moment, I don’t pay until I get a refund for what’s owed,” Downs said.
Dolton’s assistant mayor, Tiffany Henyard, responded and told us that this issue was from a previous administration. She said current staff have met Downs twice and are reviewing her records to make sure she is only paying for what she has used. Then they will meet her again.
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But it’s not clear whether this process will take weeks, months, or even years.