Dollywood releases new driving tips to avoid accidental 911 calls from iPhones due to collision detection feature.

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PIGEON FORGE, Tenn. (WJHL) – Dollywood officials have issued new guidelines for park patrons who end up taking their phones on rides despite park rules, which they say should prevent accidental 911 calls while on their rides. .

Signage on some of the park’s thrill rides includes language telling customers to consider turning off their phones or turning on airplane mode before riding, and park administration said the move was proactive to avoid activating a new feature on some iPhones.

Collision Detection has been added as a default feature to all new iPhone 14s and other Apple devices, and uses device data to detect signs of a car crash like loud noises and bumps. As the feature started making headlines for calling 911 on trips around the country, local E-911 leaders reached out to the park to help alleviate the issue.

“We are working closely with our local authorities who have suggested this may become an issue as the use of smart devices continues to increase,” a statement from the park read. “We wanted to help them prevent these unintended calls by letting our customers know that their devices may inadvertently call emergency services while driving.”

Regardless of the warnings and features, however, park officials said loose items like phones were already banned on rides before the new language was added.


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