D’Amaro said the company will provide “greater flexibility” to the outfits of its cast members regarding “the forms of self-expression surrounding hairstyles, jewelry, nail styles and choices of. inclusive costumes. ” The parks will even allow Cast Members to show “appropriate visible tattoos”.
“We’re updating them to not only stay relevant in today’s workplace, but also allow our cast members to better express their cultures and individuality at work,” D’Amaro wrote.
Historically, Disney has been specific about the appearance of Cast Members – prioritizing a clean look, to stay consistent with the family image of the business. For example, in the past, Cast Members were not allowed to have facial hair.
“We want our guests to see their own origins and traditions reflected in the stories, experiences and products they encounter in their interactions with Disney. And we want our cast members – and future cast members – to feel a sense of belonging at work., ”D’Amaro wrote.“ It means cultivating an environment where all people feel welcomed and welcomed. valued for their unique life experiences, perspectives and culture. Where we celebrate the alliance and support for one another. And where diversity of views and ideas are sought after as essential contributions to our collective success. . “
Jungle Cruise, where guests take a journey through nature with a comedic skipper, is updated with new scenes and characters. The ride has been criticized for its depictions of wild “natives”.
Splash Mountain, a merry-go-round based on the controversial 1946 film “Song of the South”, will be completely remade to show the characters from the 2009 animated film, “The Princess and the Frog,” which features Disney’s first black princess .
D’Amaro explained that the company sought advice from Cast Members in 2019 on how to update the culture of the parks. One of the suggestions was to add a fifth key to Disney’s “Four Keys,” which are its long-standing tenets in park customer service. Cast Members suggested adding a fifth key of inclusion to accompany safety, courtesy, spectacle and efficiency.
“Inclusion is essential to our culture and moves us forward as we continue to realize our rich legacy of engaging storytelling, exceptional service and Disney magic,” D’Amaro wrote.
D’Amaro ended his blog post by saying that the world is changing and Disney will continue to change with him.
“We will never stop working to make sure Disney is a welcoming place for all,” he wrote.