Cinch Home Services Review – Benzinga


Cinch home service ratings at a glance

Cinch Home Services, formerly Cross Country Home Services, has been in business for 40 years and is based in Boca Raton, Florida. Cinch’s offers three home warranty policies in 48 states for homeowners and real estate programs. Additionally, Cinch’s provides 24/7 online complaints and customer service. Cinch Home Services has a B rating with the Better Business Bureau (BBB). Home warranty plans are available in all states except Texas, Alaska, and Hawaii.

Cinch Home Warranty Product Offers

When protecting your home, you naturally want nothing less than the best. However, it is essential to know that your home’s expensive appliances, HVAC, plumbing and electrical systems are not covered by your standard home insurance policy if they fail due to normal wear and tear. .

However, the manufacturer’s warranty on appliances and mechanical systems can only be in effect for a fixed period, unless you pay extra for extended coverage. It may not include all necessary parts and labor. With the lack of insurance on so many big-ticket items, a home warranty could be a wise investment to protect you from the high expense of unforeseen repairs or replacements. Having one provider for all your home warranty needs means you only have to remember one plan and one phone number in case something goes wrong.

Cinch is a company with a long history of good service offering home warranty plans. Cinch offers three home protection plans covering 22 home appliances and integrated systems. Cinch Home Services offers the following three choices for home protection plans.

Appliances Package (from $27.99 per month)

The home appliance warranty plan through Cinch provides coverage for these appliances:

  • clothes dryer
  • Washers
  • Hobs
  • Dishwasher
  • Food centers (integrated)

Integrated Systems Plan (from $32.99 per month)

With the Integrated System Plan, you’ll receive a $25 credit for an air conditioner or water filter after your first payment. You will also receive a $50 green reward for purchasing green energy efficiency products.

The Integrated System Plan provides coverage for these home systems:

  • Air conditioning, including ducts
  • Attic fans
  • Ceiling fans
  • Central vacuums
  • Doorbells
  • Electrical system
  • Garage door openers
  • garbage disposals
  • Heating system, including ducts
  • Instant hot/cold water dispenser
  • plumbing system
  • Smoke detector
  • sump pump
  • Bathroom
  • Water heater
  • Whirlpool bath/jet bath (integrated)

Complete house (from $39.99 per month)

The Complete Home System is the most comprehensive warranty plan offered by Cinch. Complete Home System Plan benefits include:

  • Reimbursement of home insurance deductible: Reimburses you up to $500 when you have to pay a deductible on a covered item on your home insurance (limited to one claim per year)
  • Credit air conditioner or water filter: $25 air conditioner or water filter credit after your first payment
  • $50 Green Reward: $50 to be used towards the purchase of eco-friendly and energy-efficient products after your first payment

The Complete Home System Plan covers the following home devices and systems:

  • clothes dryer
  • Washers
  • Hobs
  • Dishwasher
  • Food centers (integrated)
  • Freestanding ice makers
  • Microwaves (integrated)
  • Ranges
  • Kitchen hoods
  • Refrigerators
  • Trash compactors (integrated)
  • Wall ovens
  • Air conditioning, including ducts
  • Attic fans
  • Ceiling fans
  • Central vacuums
  • Doorbells
  • Electrical system
  • Garage door openers
  • garbage disposals
  • Heating system, including ducts
  • Instant hot/cold water dispenser
  • plumbing system
  • Smoke detector
  • sump pump
  • Bathroom
  • Water heater
  • Whirlpool/jet bath (integrated)

Real estate projects

Realtors can obtain home warranty plans from Cinch Home Services. These plans cater to both buyers and sellers. The plans come with a $100 or $200 deductible. Plans include coverage for an unlimited number of HVAC units, appliance coverage with no dollar limit, reimbursement for emergency accommodations, and discounted prices for purchasing more than one year at the time. Prices depend on condition and plan. Here you can learn more about getting a quote for a real estate home warranty. Marketopia is a digital application that Cinch makes available to real estate agents.

Cinch Home Service has a “B+” rating from the Better Business Bureau and a “2” rating from customers. Cinch Home Service’s BBB website has 355 customer testimonials and 2,807 complaints. A “problem with a product or service” was the most frequently cited source of dissatisfaction.

You can contact Cinch Home Services customer support at 844-324-5688, through your account dashboard, or by asking Alexa to open a complaint on your behalf. Homeowners can contact Cinch at 833-246-2424 to get a quote for a home warranty plan. You can contact Cinch at 844-324-5688 for complaints and customer support, or email info@cinchhomeservices.com.

Cinch Home Services offers three home warranty plans – Appliance Plan starting at $27.99 per month, Integrated System Plan starting at $32.09 per month, and Complete Home Plan starting at $27.99 per month. of $39.00 per month. Costs vary by region and type of coverage. You can click here to get a quote.

Cinch Home Services’ on-demand digital platform allows customers to access the company’s full catalog of offerings from the convenience of their smartphone. As a result, users can quickly weigh the benefits of having their in-home service request handled on-demand without long-term obligations versus signing up for an in-home service plan that can meet their current needs and improve their level of security with predictable monthly expenses. .

Cinch On Demand is a brand new service that was designed from the ground up to provide its customers with a wide range of powerful and easily accessible features. Cinch has a team of highly trained specialists available for quick scheduling, enabling users to get their broken devices repaired without delay. The application may offer other services, such as maintenance, installation and repair.

The advantages of using Cinch on demand are:

  • Appointments can be scheduled in as little as 24 hours, making Cinch On Demand ideal for those who need quick assistance. Additionally, Cinch’s 180-day manufactures warranty applies to all repairs.
  • Job status tracking makes it easy to track the progress of a job from start to finish, including when service professionals arrive, appointments change, and other factors.
  • The vendor rating feature allows customers to quickly and easily rate their overall experience with their particular technician, read reviews from other users, and view technician credentials.

All Cinch Warranty Service Plans provide the following user benefits:

  • 180 day manufacturing warranty
  • Protection for unknown pre-existing conditions
  • Coverage against rust and corrosion
  • Discounts on new appliances

Cinch offers a fleet of industry-leading digital home management tools, including smart home devices that allow customers to remotely manage their home water usage. My Account is an online portal where customers can manage all of their service experiences. The Cinch Amazon Alexa allows users to schedule service appointments with any Amazon Echo device using their voice.

Cinch Home Services vs Competitors

Cinch Home Services offers three different warranty plans to meet your home protection needs. Benefits available with each plan include a 180-day manufactures warranty, rust and corrosion coverage, and discounts on new appliances and protection for unknown pre-existing conditions. Other comparable home warranty companies include Choice Home Warranty, American Home Shield, and Home Warranty of America.

  • Best for

    Support for non-members

    securely through the Cinch Home Services website
  • Best for

    Coverage for normal wear and tear

    securely through the Choice Home Warranty website
  • securely through the Home Warranty Inc. website.

Most US state landlords and real estate agents can get coverage with the Cinch Home Warranty. With 40 years under its belt and a 180-day workmanship warranty, it has established itself as one of the leading residential warranty policy providers. Therefore, Cinch Home Warranty Plans are a great option to consider when purchasing home protection options.

Cinch Home Service Video Tutorial

Frequently Asked Questions


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