Some Chicago residents who live 30 stories above ground level say their air conditioning has broken down amid record high temperatures in the city this week.
“Our apartment is literally warmer than it is outside because the heat is rising and we are at 42n/a floor,” said Ontario Place resident Julie.
Dozens of residents of Ontario Place, located near Ontario and State streets, reported feeling no fresh air, making this week’s heat “unbearable”.
In some units, the temperature reached over 90 degrees, residents said.
“We just want management to take honest ownership for not having completed more than 10 work orders for a unit in a one-month period,” Julie said.
She sent many maintenance requests, but no solution. Instead, Julie moved into a hostel this week.
Olivia McLeod-Smith bought a condo at Ontario Place in 2018 and said the air conditioning was a “persistent problem”.
“I called 311, called everyone I could. And they keep saying, turn it off and turn it on,” she said. “But in 20 minutes it will be blowing hot air again. So, yeah, that’s what we’re dealing with.”
Ontario Place was recently purchased by a rental company, so residents say they don’t know who to contact for maintenance requests.
“I can’t live at 90 degrees and sleep at 90 degrees, you know, I walk around with frozen vegetables in my clothes,” McLeod-Smith said.
An email from apartment complex management showed a backlog of maintenance requests.
“This is an unexpected situation that is being handled by professionals,” said a Sudler Property Management employee.
In the meantime, residents said they were doing what they could to cool off. Fortunately, relief could be on the way this weekend with cooler temperatures Friday through Sunday. However, heat and humidity are expected to return on Monday.