Betting on business travel is risky business

Surprise! Business travel is back with the potential to be better than ever, at least according to some hotel executives. But with other companies watching their spending, the boom may not last.

Hotel companies report business travel in two segments: transient business travelers, for an individual business traveler; and group, for many travelers requiring rooms and meeting space. In 2019, these two segments together accounted for 75% and 57% of the total business mix for Hilton Worldwide Holdings and Marriott International, respectively. This shows how essential the image of business travel is to accommodation.


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