Apple Suggests Solution for ‘Ghost Touch’ Issue on Apple Watch Series 7 and Later

Touch bug that affected Apple Watch Series 9 and Apple Watch Ultra 2 also affects Apple Watch Series 7, Series 8 and Ultra 1, Apple said in a memo shared with Apple Authorized Service Providers.

apple watch series 8 green
Service providers have been asked not to replace watches for the phantom touch issue, but to ask customers to resolve the issue with a force restart. A forced restart can be initiated by holding down the side button and the Digital Crown simultaneously for 10 seconds. AASPs have also been asked to ensure that affected Apple Watches are running the latest version of watchOS.

Apple began investigating the touch issue affecting some Apple Watch models in February. At the time, this was a bug that had been seen on the Series 9 and Ultra 2. Apple Watch owners were experiencing “fake” or “ghost” touches on the screen, which could cause the screen to “jump erratically” or exhibit unexpected behavior without user interaction.

A fix for the ghost touch issue was added in watchOS 10.4, so presumably this version of the software fixes the issue on all affected models. Otherwise, the wording in Apple’s memo suggests another fix will be available in the near future.

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