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Apple says it will fix software issues blamed for iPhone 15 overheating problem

Apple is blaming a software bug and other issues with popular apps like Instagram and Uber for causing its recently launched iPhone 15 models to heat up and sparking complaints that it was too hot to handle.

The Cupertino, Calif., company said Saturday that it was working on an update to the iOS17 system that powers the iPhone 15 line to prevent devices from getting too hot and that it was working with apps that run d a way “which causes them to overload the system”. “.

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Instagram, owned by Meta Platforms, changed its social media app earlier this week to prevent it from heating up the device on the latest iPhone operating system.

Uber and other apps such as the video game Asphalt 9 are still rolling out their updates, Apple said. It did not specify a timeline for releasing its own software patch, but said no security issues should prevent iPhone 15 owners from using their devices while they wait for the update.

“We have identified a few conditions that may cause iPhone to heat up more than expected,” Apple said in a brief statement to The Associated Press after media outlets detailed overheating complaints dotting online message boards.

The Wall Street Journal amplified those concerns in an article citing the overheating problem in its own testing of the new iPhones, which went on sale a week ago.

It’s not uncommon for new iPhones to become uncomfortably hot during the first few days of use or when restoring them with backup information stored in the cloud – problems that Apple is already reporting to users. Devices can also get hot when using apps like video games and augmented reality technology that require a lot of processing power, but the iPhone 15 models’ overheating issues go beyond these. typical situations.

In its acknowledgment, Apple emphasized that the problem is not related to the sleek titanium body that houses the premium iPhone 15 Pro and iPhone 15 Pro Max instead of the stainless steel used on older smartphones .

Apple also dismissed speculation that the new models’ overheating problem could be linked to a switch from its proprietary Lightning charging cable to the more widely used USB-C port that allowed it to comply with a mandate issued by European regulators.

Although Apple expressed confidence that the overheating issue could be quickly resolved with upcoming software updates, the problem could still dampen sales of its flagship product at a time when the company has faced three consecutive quarters of overall sales decline year over year.

The slowdown affected iPhone sales, which fell a total of 4% in the nine months covered by Apple’s last three fiscal quarters, compared to the previous year.

Apple is trying to boost sales in part by raising the starting price of its high-end iPhone 15 Pro Max to $1,200, an increase of $100, or 9%, over last year’s comparable model .

Investor concerns about Apple’s unusual sales woes have already wiped out more than $300 billion in shareholder wealth since the company’s market value closed at $3 trillion for the first time in late June.


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