AMD has confirmed that some RX 7900 XTX GPUs are overheating

Several user reports have surfaced since the launch of the AMD Radeon RX 7900 XTX graphics card last month claiming that the GPU is affected by performance issues due to operating at excessively high temperatures. Now, AMD has issued a statement acknowledging that certain Radeon RX 7900 XTX reference GPUs have been affected by a manufacturing defect.

The issues were initially reported on forums like Reddit, where several users reported that their RX 7900 GPUs were overheating, limiting performance and in some cases crashing their computer systems. Temperatures as high as 115 degrees Celsius (239 Fahrenheit) have been reported. While Radeon RX 7900 Series desktop GPUs can operate up to 110 degrees Celsius when under heavy load (like 4K gaming), doing so for long periods of time is not recommended for GPU health. . Users also reported that the cards overheat when running non-demanding workloads.

“We are working to determine the cause of the unexpected performance limitation of AMD Radeon RX 7900 XTX graphics cards,” AMD said in a statement. “Based on our observations to date, we believe the issue is related to the thermal solution used in AMD’s reference design and occurs in a limited number of cards sold. We are working to resolve this issue for the affected cards. Customers experiencing this unexpected limitation should contact AMD Support.

AMD offers to exchange or refund customers affected by overheating GPUs

AMD initially brushed off these issues, turning down customers who requested a replacement GPU and advising them that “temperatures are normal.” An investigation by German-language tech site Igor’s Lab suggests the issue is related to the RX 7900 XTX’s vapor chamber, which may allude to the “thermal fix” issues AMD reported in its statement.

Only a small batch of RX 7900 XTX reference GPUs (manufactured by AMD) would be affected, as models from other manufacturers may contain unreferenced cooling solutions. video cardz reports that AMD is now offering to refund or exchange cards for affected customers.


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