On Tuesday, Amazon said its lawsuit would allow it to “identify bad actors and remove fake reviews commissioned by these scammers” that the company’s human and automated systems were unable to detect on their own. same.
In its lawsuit, Amazon said it was taking legal action “to find out the identities of their administrators, shut down these groups, and seek restitution of their ill-gotten gains by trading fake reviews.” The suit asks a Washington state court for a cease and desist order against the alleged bogus review brokers, as well as damages and attorneys’ fees to be awarded to Amazon.
Amazon said Meta, Facebook’s parent company, removed more than 5,000 fake review groups from the social network since 2020 following Amazon’s reports to the social media giant.
A Facebook Meta group removed earlier this year was called “Amazon Product Review” and had more than 43,000 members, Amazon said, adding that fake review campaigns operate on many mainstream social media platforms.
“Groups that solicit or encourage false reviews violate our policies and are removed,” Meta spokesperson Dani Lever said in a statement provided to CNN Business. “We are working with Amazon on this issue and will continue to partner with the wider industry to fight spam and fake reviews.”