Air India Express and AirAsia India launch interline bookings

Air India Express and AirAsia India on Monday announced the start of interline bookings to provide customers with a seamless experience amid the ongoing merger process.

With this feature, passengers will be able to book a single itinerary for both airlines, including a single passenger name record (PNR) on the joint website and other online travel agencies, according to a joint statement from the two airlines .

For example, through the interline arrangement, passengers can book a Lucknow-Delhi-Sharjah route under a single PNR and receive their boarding passes for Lucknow to Delhi and Delhi to Sharjah, at the start of their journey in Lucknow itself.

However, passengers will need to complete customs and immigration formalities at the airport where the connecting flight is boarding.

AirAsia India, renamed AIX Connect, operates on domestic routes and is in the process of integrating and merging with Air India Express, which serves international routes.

With a combined fleet of 54 aircraft, the two airlines together connect 44 destinations, operating more than 250 routes across India, the Middle East and Southeast Asia, the statement said. Airlines have already integrated complementary services and sub-brands.

Aloke Singh, Managing Director, Air India Express and AirAsia India, said: “Our continued efforts to integrate Air India Express and AirAsia India, even as we proceed with the full merger, are now bearing fruit, with the emergence of a solid and integrated network. The network footprint extends across India, Gulf, Middle East and South East Asia and will be further strengthened with the upcoming expansion of our fleet.

“The interline agreement allows customers to book and connect seamlessly between the sectors operated by the two airlines, as if they were already one network. This is just the beginning of the remarkable value proposition we aim to deliver, and we look forward to further enriching travel experiences,” added Singh.

The two airlines launched a unified website in March to enable access for both airlines on a single platform.

AirAsia India flies over 50 direct routes and over 100 routes to 19 destinations in India including Bangalore, Delhi, Kolkata, Mumbai, Kochi, Chennai, Hyderabad, Pune, Bhubaneswar, Visakhapatnam, Imphal, Guwahati, Goa, Jaipur, Lucknow, Surat, Bagdogra. , Ranchi and Srinagar.

Air India Express flies to 14 international destinations, including Abu Dhabi, Al Ain, Bahrain, Dammam, Doha, Dubai, Kuwait, Muscat, Salalah, Sharjah, Singapore, Ras-Al-Khaimah, Riyadh and Jeddah, from Kochi, Thiruvananthapuram and Mangalore. , Chennai, Tiruchirappalli, Mumbai, Amritsar, Lucknow, Jaipur, Varanasi, New Delhi, Chandigarh, Madurai, Vijayawada, Bengaluru, Kannur, Surat and Hyderabad.


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